Customers will be requested to email or phone their CCPA request providing Invoca with the type of request (erasure, opt-out, access, portability, concent) and the basic information …

At Invoca, proper handling of your protected data has always been and will continue to be a top priority. You need your technology providers to treat your data with the utmost care. We hope …

In this report, you’ll find real examples from innovative businesses meshing digital interactions with an increasingly voice-first world, insights from a survey of over 1,000 U.S. consumers …

When a call comes in, Invoca captures real-time insights about the caller including previous marketing engagements and demographic data. Vivint uses this data to inform their sales …

intelligence campaigns that map to your marketing campaigns. To create call intelli-gence campaigns, you design the call treatment, designate the racking number everywhere you want …

Call tracking tools like Invoca can connect sales happening in a brand’s contact center to the digital campaigns that drove them, so marketers can optimize the website copy and search …

In fact, according to Invoca’s data, calls convert 10 to 15 times the rate of online leads. Calls are often the backbone of local businesses’ search strategy. According to BIA/ Kelsey, more than …

Getting marketing attribution for sales that happen on the phone is cool, but how does Invoca make it happen? To make this simple, let’s take a look at it in action.

Rather than having those callers go to a call center handling thousands of calls, Invoca routes them directly to their provider, helping to cut call center call duration by 50% and increase …

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