
Getting Started - Documentation
ConnectPath, formerly Dextr Flex is an Unified-communications-as-a-service (UCaaS) portal that enables a fully featured Agent, Supervisor and Real Time Metric display for Amazon Connect …
Onboarding - Documentation
These are: Choose a product tier (if you want to select 30 day Free trial, Dextr Voice Only or Dextr OmniChannel plan). Write the name of your Company. Write the Login URL. Choose a …
Enabling Native Amazon Connect Silent Monitoring and Barge-In
Enabling Native Amazon Connect Silent Monitoring and Barge-In On this page Enabling Native Amazon Connect Silent Monitoring and Barge-In ConnectPath now supports Native Amazon …
ConnectPath Setup Guide - Documentation
ConnectPath Setup Guide Setting up ConnectPath is simple and can be done on your own schedule. The majority of the setup is done through the onboarding process, however, given …
ConnectPath - Architecture, Operations and Security
The following AWS Services are created by ConnectPath an/or utilized by ConnectPath to deliver the functionality of the service. Note that the services created by ConnectPath will either …
Setting up a block on Anonymous callers - Documentation
Setting up a block on Anonymous callers Setting up a block on Anonymous callers You can Leverage a “Check Contact Attributes” block in your call flow to check the Caller ID of the …
v1.16.0 - Documentation - docs.dextr.cloud
Sep 2, 2025 · Add a feature in which references to dextr.cloud E-Mails have been updated to connectpath.cx HAR-3200 A feature has been added where references to dextr.cloud E-Mails …
System Requirements - Documentation - docs.dextr.cloud
go.dextr.cloud HTTP/HTTPS In a future release, we will be introducing connectpath.cx domains, reflective of our change to the ConnectPath brand and as such recommend the following …
ConnectPath - Call Blocking Workflow - Documentation
In the AWS Console, under DynamoDB, go to Tables and enter the prefix dextr-, you should see a table that begins with dextr- and ends with the name of your ConnectPath Instance:
v1.7.0 - Documentation - docs.dextr.cloud
Jan 23, 2024 · These changes may include updating their identity provider relay state, updating their end users’ bookmarks, updating their firewall settings (more details can be found here …