The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...

As age checks move from informal self-declared prompts to legally enforceable controls, organizations face growing ...

The amended regulations from the California Privacy Protection Agency (CalPrivacy) recently went into effect on January 1, 2026. The ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.

Sabrina Karl has over two decades of experience writing about savings, CDs, and other banking topics. She is currently a full-time staff writer at Investopedia and one of the country's top experts on ...

Members can now manage both fiat and digital assets in a single app. Funds from SoFi Money Checking or Savings accounts can be used instantly to buy crypto, eliminating the need to transfer money to ...

A few years ago, corporate America buzzed with talk of “quiet quitting.” Now, a banking industry report points to another new trend with an alliterative name: “soft switching.” Large numbers of ...

This is kind of interesting. Neobank Chime appears to be gaining popularity among new checking account openings. The report is described as highlighting the trend of “soft switching” or customers ...

Wells Fargo is raising the monthly fee on its most popular checking account by 50%, and avoiding that fee is about to get harder for some customers. Starting Nov. 29, the monthly service fee the bank ...

Not all checking accounts pay interest. Among those that do, the numbers are pretty dismal — the average only pays 0.07%, according to the latest government data. Despite those low returns, dozens of ...

Google introduces new Gmail account recovery mode. Updated October 19 with a new lock screen recovery feature specifically for Android smartphone users, as well as a warning from Check Point Software ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Wells Fargo raised the monthly ...