Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

Last November, Google announced it was dropping support for a number of structured data types and search features. One of those was practice problem structured data types, and now, Google has removed ...

If you spend a majority of your day sitting at a desk, finding ways to incorporate some movement is important. A number of studies have shown that prolonged sedentary behavior increases your risk for ...

Amid the fear of heightened federal immigration enforcement, organizations that provide services to San Mateo County residents without status are addressing basic needs and providing legal assistance ...

Located in AIRC 2005, the IRT Service Desk team is your go-to for technology services and support - with a variety of ways you can connect with us.

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

KOREAN HELP DESK. Republic of Korea Ambassador Lee Sang-Hwa (center), along with PAOCC Executive Director Gilberto DC Cruz (2nd from left), pose with business and police representatives following the ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.