Consumers returned nearly $900 billion worth of merchandise in 2024. Return fraud is on the rise and retailers are using ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Margins are razor-thin and retailers are rethinking whether policy tweaks or smarter prevention will make the difference during a high season of returns.

Returns are a routine part of retail, but at a company as massive as Walmart, every returned item follows a carefully ...