Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

An innovative project at SECAmb is in the running for a prestigious HSJ Digital Award.

7-Eleven is going all-in on automated hiring up to the point of interview. Will this become widespread?

IntelePeer introduces SmartAgent Collections, an automated Agentic AI solution that improves revenue recovery for DSOs and healthcare providers.

The reason I prefer reading is that human speech feels too slow for my brain. Most adults read faster than they hear, and I'm ...

Consumers across the country, and even around the world, are exposed to an Arizona program trailed by complaints.

In time for Safer Internet Day, Snapchat is evolving "Home Safe" into a suite of tools that may provide parents with even ...

Canton City Council has approved the Police Department's proposal to implement a new victim notification software.

For all its many strong sides, the Samsung Galaxy S25+ doesn't have the best battery life. Which smartphone options on the market offer more longevity?

UAE MoHRE achieved up to 100 per cent process reduction in Phase II of the Zero Government Bureaucracy Programme by deploying AI across services ...

In Springfield, MO, professional HVAC service has become a clear, step-by-step process that emphasizes communication and ...

Twilio (NYSE:TWLO) is powering Genspark's new "Call for Me" AI agent for automated phone calls. The partnership supports multilingual, AI driven conversations and complex phone based workflows for ...