Here are the structural mistakes that keep killing games, and what I've learned while building LiveOps systems for clients ...

The growth of online shopping over the past year has awakened the industry’s need for more remote-friendly customer service capabilities that engage shoppers at any time across all touch points, ...

LiveOps, an early mover in the area of cloud-based enterprise services — focusing specifically on contact center and customer service — is today announcing a $30 million round of funding; the creation ...

Oscar Clark is a co-founder of Fundamentally Games. He will be hosting a webinar on live ops on July 14th. As an industry, when we think about Games as a Service, the tendency is to obsess about user ...

REDWOOD CITY — Marty Beard joined LiveOps three years ago to help revolutionize the way traditional bullpen call centers interact with sometimes angry and frequently frustrated customers. Today nearly ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Liveops, Inc., a leading virtual contact center is celebrating National Customer Service Week across the U.S. Tens of thousands of agents and hundreds of employees ...

SCOTTSDALE, AZ--(Marketwired - Sep 7, 2017) - Liveops, Inc., the leading provider of on-demand skilled workforces for customer service and sales, announced today that it has named Greg Hanover as the ...