For much of the past year, Salesforce has been one of the loudest corporate advocates of generative artificial intelligence, ...

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

At Dreamforce 2020, Salesforce unveiled Einstein Automate, an automation platform designed to help customers automate workflows and connect applications using the low-code or no-code tools. Robotic ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for the 17th consecutive ...

Rising fears about AI-driven job losses are colliding with a more complex reality. Using Salesforce as a case study, the ...

NOW's AI-led workflow platform, large-deal momentum and faster growth give it an edge over CRM despite a richer valuation.

Software engineers can use Apex SDK to generate Block Kit, Slack’s UI framework. Salesforce and Slack released the new Apex SDK designed to make it easier to build actions and workflows and to ...