As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

Q: How do I give negative feedback? A: File this one under necessary but uncomfortable workplace conversations. It doesn’t matter if you are a new manager or have been a boss for decades, giving ...

A workplace in which all employees perform and behave consistently all the time is a dream for a small business owner. The dream is, of course, not reality. Workers sometimes act in ways that are ...

No matter how diligent a person is, they will, at some point, receive negative feedback in their career. Whether it’s an unsatisfied customer, an upset manager or a tense situation with a colleague, ...

Praising good performance is easy, but what about those times when someone on your team needs a kick in the butt more than a pat on the back? In that case, you’ll need to give some negative ...

An important part of a manager's job is delivering feedback to employees. Feedback helps to improve performance, ensure standards are met, and communicate important business objectives. Feedback is a ...

In exploring the most productive emailing practices, Glei has become an email pro. In a recent Harvard Business Review piece, she even dips her toes into explaining a bit of the psychology of email.

There’s a lot of advice out there when it comes to giving feedback. Many experts agree on some basics: Be honest Be specific Don’t make it personal Give feedback often After all, regular direct ...

Opinions expressed by Entrepreneur contributors are their own. Many employees believe their bosses are jerks who don’t care about their feelings, but in most cases this simply isn’t true. The majority ...

The mostly negative feedback from stakeholders is not expected to deter the Trump administration as it reshapes the ...