A seven month-long investigation accuses the biometric firm of providing misleading figures and subjecting unemployment seekers to "extraordinary wait times." Reading time 7 minutes ID.me, the ...

TAMPA, Fla. — As Congress continues its probe into ID.me, a company contracted to verify identities for access to critical government services, like unemployment, a former employee is speaking ...

Add Yahoo as a preferred source to see more of our stories on Google. FILE PHOTO: People line up outside a Kentucky Career Center hoping to find assistance with their unemployment claim in Frankfort ...

Identity verification service ID.me won dozens of government contracts during the pandemic to prevent benefits fraud. Workers hired to respond to new demand described insufficient training and ...

ID.me was touted by Gov. Gavin Newsom as a crucial tool in combating unemployment insurance fraud, and the system was credited with being a huge help in doing just that. But now, California’s ...