From Boomers to Gen Z, workplace slang signals acceptance. Smart leaders learn the language beneath the words to communicate ...

Part One in a Five-Part Series on Communication and Cultures of Trust In last week’s column, we talked about why building a culture of trust in your organization is more important than ever. It helps ...

In their bestselling classic, The Leadership Challenge, Jim Kouzes and Barry Posner define leadership as “The art of mobilizing others to want to struggle for shared aspirations.” You can’t mobilize ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

Leaders and business owners have heard this advice play out like a broken record: You must master your communication skills. It simply can’t be overlooked if we are to grow our businesses and ...

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