For reverse mortgage originators using ReverseVision’s RV Exchange (RVX) platform, the user experience recently received an upgrade with the launch of a new customer support portal this week.

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

TROY -- IDashboards, the developer of business intelligence dashboard software, recently announced the launch of the Oskar Support Portal. Oskar (Online Support Knowledge Acquisition Repository) will ...

The Office of the Maryland Comptroller announced Thursday that its launched a new website. Officials say the new modernized website is user-friendly and has improved navigation and connects to the ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. May 13, 2019, 04:44pm EDT May 15, 2019, 04:17pm EDT This article ...