Customer service comes in various forms. Today I will briefly discuss preemptive customer service. There are numerous examples of preemptive customer service. When dining out, there is the attentive ...

Insurance agencies looking for customer service staff has gone on for years. Just check the online job ads for these positions. There are always openings. When we fill these roles, we want to find ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...