The current digital-first economy is characterized by the fact that the winners are not only those who innovate or make their ...

Forbes contributors publish independent expert analyses and insights. Cindy Elliott is director of business industry at Esri. A MAJOR BREWERY had a new idea for how to find new customers, create new ...

Fragmented knowledge systems can drain value from organizations, eroding their competitive position. Document systems, cloud storage, intranets and CRMs can scatter information across disconnected ...