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Capita tells civil servants to wait for chatbots to fix pension portal woes
Outsourcer promises customers a service with 'AI at its core.' They just want a website that works Exclusive Capita has told ...
On the go: The civil service and related public sector areas are set to vote on industrial action over pay, pensions and redundancy terms this autumn. Delegates at a Brighton conference held by the ...
The Pension Transitional Arrangement Directorate (PTAD) has adjusted the pensions of 14,825 retirees to reflect their monthly take home. This followed the implementation of the expanded computation ...
The Pensions Ombudsman has partially upheld a complaint brought against MyCSP, which administers Civil Service Pensions, for causing “significant distress” in its handling of an overpayment case. The ...
Scheme has not replied to complaints and Pensions Ombudsman says it needs evidence of that I retired from the civil service five months ago and I’ve still not received my pension. I’ve complained to ...
TimesMachine is an exclusive benefit for home delivery and digital subscribers. About the Archive This is a digitized version of an article from The Times’s print archive, before the start of online ...
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