SLK Global Solutions has introduced SmartREval, a technology-based platform for broker price opinions (BPOs). With this product, SLK has succeeded in bringing Appraisal Management Companies (AMCs), ...

The new guidebook explains how global BPOs and VA agencies can replicate this lift through a structured month-long process. Leaders get detailed weekly steps to improve delegation, tighten ...

Business Process Outsourcing (BPO) used to be a strategy organizations in many industries implemented primarily as a way to cut costs. By “lifting and shifting” expensive, people-intensive operations ...

A study conducted in the Filipino BPO industry showed that generative AI does not take away call center jobs but instead makes agents far more productive. “Our overall findings demonstrate that ...

BPO is one of the greatest global forces for improvement today. CRM outsourcing providers alone have a $30 billion market opportunity, and businesses that capitalize on the potential can not only ...

We have witnessed the momentous rise of the outsourcing industry and how it reached its pinnacle due to globalization and digitization. More than 68% of businesses actively use outsourcing to improve ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The virtual assistant business started becoming increasingly popular around the 1990s. With ...

Recent analysis from Hubstaff's productivity tracker reveals how meaningful even modest AI adoption can be. According to anonymized activity data from teams using Hubstaff's productivity tracking ...

INDIANAPOLIS, Dec. 10, 2025 /PRNewswire/ -- Hubstaff has released a new guidebook designed to help Business Process Outsourcing (BPO) firms and Virtual Assistant (VA) agencies strengthen team ...