Today Avaya announced a new product that's a pretty good illustration of how Unified Communications can actually work as vertical industry-focused, communications-enabled software. It's a joint ...

Hackathon winners from Carson Wagonlit Travel, Standard Insurance share how they created apps to help improve call center functionality. As part of last week's International Avaya Users Group (IAUG) ...

Avaya said on Thursday that it will develop communications solutions for small business that combine Google’s updated Apps Premier Edition suite of Web applications with its own IP telephony ...

Avaya is demonstrating the iPhone version of its one-X Mobile client at Cebit, but company officials have not yet decided whether to use the upcoming SDK from Apple to enhance the application. The ...