COVID-19 vaccine appointment hotline deployed in record time – 23 hours – by Atento and Bright Pattern with an agreement for 1500 agents SOUTH SAN FRANCISCO, Calif., April 1, 2021 /PRNewswire/ -- ...
Bright Pattern is a provider of next generation cloud based call center software. Their product offers a fusion of voice, web/mobile chat, social media, and skills-based routing within a unified ...
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