The rapid adoption of public Large Language Models (LLMs) such as ChatGPT, Claude, and Gemini has fundamentally changed how organizations process information. While these tools deliver undeniable ...

As regulators tighten rules and customers become more privacy-aware, BPOs are under pressure to do more than just “secure” ...

The Italian Data Protection Authority’s recent decision provided guidance on the true meaning of personal data anonymization and the crucial distinction between the DPO as a monitor – not an executor.

With AI Training, Data 'Anonymization' Runs Risk of Becoming a Fig Leaf 'Data Anonymization' is a favorite term for tech providers seeking to train their generative AI systems on user data. But data ...

It’s no secret that AI has set off a flurry of rethinking how to complete processes in all sorts of industries. This thinking has also had an effect on the quality assurance (QA) industry. The ...