Intranets.com is an application service provider that allows customers to share documents and collaborate on projects without having to acquire software. Those customers range from small business to ...

Users renting customer relationship management (CRM) applications from embattled software vendor Kana Communications Inc. have a month to find a new hosting firm. Redwood City, Calif.-based Kana ...

Only one company that CIO spoke to, Electronics for Imaging, managed to roll out an ASP CRM application to 100 out of its 125 users in four weeks. Part of the reason the deployment went so quickly was ...

When it comes to embracing a hosted CRM service, Siebel Systems has certainly gotten religion. Siebel spent years denying that CRM application service providers represented a serious challenge to ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Siebel announced Siebel CRM OnDemand, a joint effort between Siebel and IBM to deliver hosted (i.e., application service provider [ASP]) CRM solutions. It is not surprising that Siebel has selected ...